Cookie Policy
Last updated: January 2025
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit, making subsequent visits easier and more useful.
2. How We Use Cookies
ServerMind uses cookies for essential functionality, analytics, and advertising measurement. Non-essential cookies are only set after you provide consent.
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the website and portal to function properly. They cannot be disabled without affecting site functionality.
| Cookie Name | Purpose | Duration |
|---|---|---|
| access_token | Authentication session | 15 minutes |
| refresh_token | Session renewal | 7 days |
These cookies are set as HttpOnly, Secure, and SameSite-restricted where applicable, to prevent unauthorized access from client-side scripts and cross-site requests.
3.2 Security Cookies
These cookies help protect against security threats such as cross-site request forgery (CSRF).
| Cookie Name | Purpose | Duration |
|---|---|---|
| csrf_token | CSRF protection | Session |
3.3 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting aggregated and pseudonymous information. They are only set after you consent.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique visitors | 2 years |
| _ga_* | Google Analytics | Maintains session state | 2 years |
| _gid | Google Analytics | Distinguishes visitors (24h) | 24 hours |
Google Analytics (GA4) collects: pages visited, time on page, scroll depth, click events, referral source, device type, and approximate geographic location (country/city level). Data is processed by Google LLC under their Privacy Policy.
Data may be transferred to the United States and processed under Standard Contractual Clauses (SCCs) or equivalent safeguards as provided by Google.
3.4 Advertising & Conversion Cookies
These cookies measure the effectiveness of our advertising campaigns. They are only set after you consent.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _gcl_au | Google Ads | Conversion tracking attribution | 90 days |
| _gac_* | Google Ads | Campaign attribution | 90 days |
Google Ads conversion tracking tells us if a visitor who clicked a Google ad subsequently performed an action (e.g., created an account). We do not receive directly identifiable personal data from Google Ads. Data is processed by Google LLC under Standard Contractual Clauses or equivalent transfer mechanisms.
4. Cookie Consent and Withdrawal
Non-essential cookies (analytics and advertising) are only set after you provide explicit consent through our cookie banner.
You can withdraw or modify your cookie preferences at any time by clearing your browser cookies and revisiting the site, which will re-display the cookie consent banner. You may also manage cookies directly through your browser settings.
Cookies are retained only for as long as necessary for their intended purpose, as specified in the duration columns above.
5. Cookies We Do NOT Use
ServerMind does not use:
- Social media tracking cookies (Facebook, LinkedIn, etc.)
- Third-party retargeting or remarketing cookies
- Fingerprinting or device identification technologies beyond standard browser-provided mechanisms
6. Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View cookies stored on your device
- Delete all or specific cookies
- Block cookies from specific or all websites
- Set preferences for first-party vs. third-party cookies
Please note that disabling essential cookies may prevent you from using certain features of the ServerMind portal, including authentication and session management.
Browser-Specific Instructions
7. Local Storage
In addition to cookies, we use browser local storage for:
- Storing authentication tokens locally within the browser
- Maintaining user preferences (e.g., theme settings, cookie consent state)
Local storage data is stored only on your device and is not transmitted to our servers except as part of authenticated requests.
8. Updates to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have questions about our use of cookies, please contact us at:
- Email: [email protected]
10. Related Policies
For more information about how we handle your data, please see: